![]() (This is the issue re: the Wacom pen disconnecting): Hi all, Wacom provided an update on the driver issue that I wanted to share: Am hoping they are able to get a solution done by then. Will be following up with them next week. They are working to include this on a Driver release that should be out somewhere inside the next 10 days." Fixing the click issue will allow you to keep working uninterrupted, although you will still see the "Touch On" message pop every now and then, this should not have you need to take any workaround steps. In this case the restarted software thinks the pen tip is always down and as such it prevents you from being able to click, which in turn now requires a workaround of having to log out and back in for example.Īt this time, our team is very much working on a fix to prevent the crash from happening, but that said they have identified a fix for the "no-pen-click" aspect that gets triggered in the process. The issue of "no-click" comes mainly if the crash occurs while the pen tip is down on the tablet. This is annoyance but is not cause of the "no click" issue that you get right after. When it crashes, it quickly starts back up automatically, which is why you see the "Touch On" message being displayed on the screen. ".One of the software components of our driver is crashing intermittently. Let them know if it worked, say 'thank you', and give them an upvote! If someone solved your problem, don't just dip out. And be constructive when giving advice or correcting someone. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. Ask for help, and we will try to do our best to help you. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. ![]() You can ask for as much help as you want, but we don't make the changes at Wacom. We can all get frustrated sometimes, even at Wacom. And include exact tablet/cintiq models, instead of just saying "Wacom tablet". If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.įor product recommendations, please flair it as "Purchase Advise". ![]() Not engaging with the community will cause removal. Start your art post with a question, ask for critique, tell us what you struggled with, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".įirst, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art. Use Flair to mark the title of your posts appropriately. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!" Just saying, "what do I do?", (and anything similar) is not a good title. ![]() Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using. DARK MODE NORMAL THEME Home hot new top RulesĪll posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions. ![]()
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